Cancellation/Refund Policy - Add on Classes at Silk City Clay
Last-minute cancellations are difficult to fill - please double check your schedule before committing to an event. Refunds take several business days to process from the date we receive the email request.
100% of tuition (less a $10 processing fee per reservation) will be refunded if a student elects to drop a class no later than 14 days of the scheduled class.
75% of tuition (less a $10 processing fee per reservation) will be refunded if a student drops a class within 7 days of the scheduled class.
After this period, if a student elects to drop a class, tuition will NOT be refunded for any reason except for documented medical emergencies. (providing a doctor's note). There are no other exceptions to this policy.
Silk City Clay will remain open during inclement weather; we take our cues from local colleges and universities for canceling or rescheduling classes during particularly hazardous conditions.